We ship via USPS Ground Advantage within the U.S. Delivery takes 2–8 business days, depending on your location. Shipping costs are calculated at checkout based on weight, size, and destination.

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Once your order ships, you’ll receive a confirmation email with tracking details. For questions, contact our support team support@turtlewaves.com.

All sales are final. Due to the nature of our products, we do not accept returns or exchanges.
If your order arrives damaged or incorrect, please contact us within 7 days, and we’ll make it right.

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Thank you for choosing TurtleWaves we’re committed to ensuring a smooth and satisfying experience!